Frequently asked questions
Everything you need to know about using Dermyra, shipping across Pakistan, and getting the best results from our botanical hair care.
Key answers at a glance
- Massage into the scalp 2 to 3 times a week, leave on 1 hour or overnight, then wash out.
- Less shedding is typical around week 6 to 8; visible regrowth takes about 3 months.
- Colour safe, silicone free and suitable for oily scalps in smaller amounts.
- Cash on Delivery across Pakistan, dispatch within 24 hours, delivery in 2 to 4 working days.
- 7 day window for damaged or unsatisfactory orders.
Which hair concerns is this oil for?
It suits hair fall from weak roots, dryness, flaking and frizz. Medical hair loss needs a dermatologist, not an oil.
| Concern | Suitable? | How to use it |
|---|---|---|
| Hair fall from weak roots | Yes | 3 times a week on the scalp, review at week 8 |
| Dry, brittle lengths | Yes | Root to tip, overnight once a week |
| Dandruff and flaking | Yes | Twice a week, always wash out |
| Frizz in humidity | Yes | 2 to 3 drops on damp ends after washing |
| Oily scalp | Yes, with care | Twice a week, one hour before washing |
| Sensitive scalp | Patch test first | Once a week, 45 minutes leave on |
| Sudden or patchy loss | See a dermatologist | An oil is not the right treatment |
How do I use the Dermyra Botanical Hair & Scalp Oil?
Warm a small amount between your palms, massage into the scalp for 5 minutes, and leave on for at least 1 hour or overnight. Wash out with a gentle sulfate-free shampoo. Use 2–3 times per week.
How long until I see results?
Most customers notice reduced shedding within 4–6 weeks and visible regrowth within 3 months of consistent use.
Is the oil safe for oily scalps and colored hair?
Yes. The blend is lightweight and color-safe. Use a smaller amount on oily scalps and always wash out within 24 hours.
Do you offer Cash on Delivery in Pakistan?
Yes. Cash on Delivery is available across Pakistan. You can also inspect the parcel before paying the courier.
How long does shipping take?
Orders ship within 24 hours and typically arrive in 2–4 business days across Pakistan.
What is your return policy?
If the product arrives damaged or you are not satisfied, contact us within 7 days for a replacement or refund. See our Refund Policy for full details.
Will this help with hair fall?
It is designed for hair fall linked to weak roots, a dry scalp or poor circulation. Rosemary, amla and bhringraj work on the scalp rather than the strand. Most people use it 2–3 times a week and see less shedding around week 6–8. Sudden, patchy or painful hair loss needs a dermatologist, not an oil.
Is it good for dry hair?
Yes. Cold-pressed coconut and sweet almond oils reduce moisture loss, and fenugreek adds slip so hair detangles more easily. For dry hair, apply from root to tip and leave overnight once a week.
Can I use it on damaged or colour-treated hair?
Yes. The blend is silicone-free and colour-safe. On heat- or chemically-damaged hair, concentrate on the mid-lengths and ends where the cuticle has lifted, and avoid tight styling while the hair is oiled.
Does it help with dandruff?
Neem and black seed are traditionally used to keep flaking in check, and regular oiling stops the scalp being stripped at every wash. Use twice a week and always wash it out. Heavy, greasy, persistent flaking may be seborrhoeic dermatitis and should be checked by a doctor.
Will it control frizz?
It helps. Frizz in Pakistan's humidity and hard water is mostly a moisture problem — sealing the lengths with a light oil after washing, using two or three drops on damp ends, noticeably calms it.
I have a sensitive scalp. Is it safe for me?
Patch test first: two or three drops behind the ear, left for 24 hours. If nothing appears, start with one application a week and keep it on for 45 minutes rather than overnight. Stop if you get redness, itching or burning.